Course & Event Manager Specialist DACH (m/w/d)
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The Story Behind the Role
How does the Course & Event Manager Specialist effectively balance the needs and expectations of various stakeholders, such as sales teams, key opinion leaders, universities, and participants, to ensure successful and impactful educational programs?
It's all about proactive engagement and truly listening. As a Course & Event Manager, you become the central connector. You're constantly collaborating with our sales teams to identify market needs, engaging with KOLs to shape cutting-edge content, and ensuring the logistical magic happens for our participants. The real impact comes from seeing a program successfully run, knowing you've facilitated invaluable learning, and directly contributed to the advancement of dental practices in the DACH region. It’s incredibly rewarding to know your efforts translate into tangible improvements in patient care, all within a supportive team that genuinely values your input.
With GC Europe's broad presence and regional strategies, what kind of autonomy and creative freedom does this role offer in customizing educational programs to specifically address the unique clinical practices and business priorities within the DACH region?
While we operate under a broader EMEA strategy, the DACH region is incredibly dynamic, and that's where your local expertise shines! You'll work closely with the Clinical Education Professional Manager EMEA, but there's significant room to adapt and customize. We empower our specialists to truly understand local clinical practices and business priorities. This means you’ll be contributing directly to the development of course agendas and content, ensuring they resonate deeply with our local customers. It’s a fantastic blend of leveraging global resources while having the creative freedom to tailor programs that genuinely make a difference in your market.
Description
GC Corporation, founded in Japan in 1921, is a global leader in the development, manufacture, and distribution of a wide range of dental products. With its European head office in Leuven, Belgium, GC Europe NV oversees operations across Europe, the Middle East, and Africa. The company is seeking a dedicated Course & Event Manager Specialist to join its team in Breckerfeld, Germany. This role is crucial for executing and managing clinical education programs and events across the DACH region, ensuring high-quality delivery and strategic alignment with regional standards.
What You'll Do
- Execute and manage clinical education programs in DACH (courses, congresses, workshops, and events), ensuring timely and high-quality delivery.
- Collaborate closely with the Clinical Education Professional Manager EMEA to align local execution with regional strategy and standards.
- Coordinate all logistical and operational aspects of educational events, including venue setup, equipment, materials, faculty scheduling, and participant communication.
- Work with Sales teams to understand customer needs, identify training opportunities, and integrate feedback into educational offerings for traditional Ortho and Mov'Aligners.
- Contribute to the development and customization of course agendas and content to address local clinical practices, trends, and business priorities.
- Build and maintain strong relationships with universities, professors, and academic partners to support clinical education and early engagement.
- Maintain close contact with key customers and use their personal networks to spread information and use them as influencers.
- Manage relationships with key opinion leaders (KOLs) and faculty involved in educational initiatives.
- Monitor and report on program effectiveness, participant feedback, and continuous improvement opportunities.
- Collaborate cross-functionally with Marketing, Product Management, and Training & Education teams to ensure alignment and maximize impact.
- Share success stories and solutions for improvements.
- Create and manage purchase orders (POs) and coordinate vendor selection and onboarding as needed.
- Track and monitor expenses to ensure all programs stay within allocated budgets.
- Ensure compliance with internal policies, local regulations, and industry standards related to clinical education.
What You'll Need
- 4–6 years of experience in clinical education, medical training, event coordination, or healthcare-related project management—preferably in Ortho or medical device, pharmaceutical, or healthcare industry.
- Proven track record in the execution and coordination of clinical courses, workshops, and congresses, including both in-person and virtual formats.
- Experience working with healthcare professionals, universities, and KOLs, with strong stakeholder management and relationship-building skills.
- Demonstrated ability to collaborate cross-functionally with sales, marketing, and regional education teams.
- Solid understanding of clinical environments, customer training needs, and healthcare industry trends.
- Experience managing budgets, purchase orders, and invoicing, with strong attention to administrative detail.
- Comfortable working in a fast-paced, small team with shifting priorities and tight timelines.
- Experience with CRM systems, event management tools, and Microsoft Office Suite; knowledge of virtual training platforms (e.g., Zoom, Teams) is a plus.
- Capable of adapting to challenging situations, problem-solving, and possessing a positive attitude is a plus.
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